If you have received an item in a ‘Damaged’ or ‘Defective’ condition, or it is ‘Not as Described’ by the Seller, you may request a replacement at no extra cost. Return Policy is Seller specific and terms may differ. Please check the respective Seller’s policy when buying or before initiating a return for a replacement.

Returns are covered by the 30 Day Replacement Guarantee for seller vedanshii E-Commerce or the 10 Day Replacement Guarantee for all other sellers on vedanshii.com.

Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. In case of Sunglasses and Jewellery (only Rings and Bangles), exchange can be requested for size mismatch. All this again, at no extra cost to you. Be sure to check the Seller’s Return Policy when buying or before initiating a return for exchange.

Returns are covered by the 30 Day Replacement Guarantee for seller vedanshii.com E-Commerce or the 10 Day Replacement Guarantee for all other sellers on vedanshii.com.

Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

Returns are easy, simply follow these steps

– Contact us and provide Order ID details.

– Customer Support will confirm the return request and will inform you about the pickup process.

– Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.

Note:
– We do not charge extra for returns and all replacements/pickups are done free of cost.

– Number of days within which return can be initiated varies from seller to seller. You must contact us within the defined period to initiate the return.

– We support Replacement across categories/sellers in case of damaged item.

– For details on Seller specific return policy, please check respective Seller page

– Innerwear, lingerie, socks and clothing freebies cannot be returned for obvious reasons

– In case of Refund –  Refunds are processed within 45 workdays of receiving the whole amount paid by you, including shipping and gift charges.

– Customer Support will inform you about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.

– Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Seller will refund the amount for the same.

– Made-to-order/custom Jewellery cannot be returned.

All this is subject to the Seller’s return policy. Returns are covered by the 30 Day Replacement Guarantee for seller vedanshii.com E-Commerce or the 10 Day Replacement Guarantee for all other sellers on vedanshii.com.

Once you have requested for a replacement, we will schedule the pickup of the originally delivered product. Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.

– We arrange for pickup from most of our customer locations. Its simple. Please follow the instructions you received by email

– In case we can’t pick up the item from your location, you can ship it back to the Seller. We will reimburse the shipping charges against the original receipt

– Include all price tags, labels, original packing and invoice along with the product. Pack the item safely to ensure against damage in transit

– Mention the Return ID on the package so that we can acknowledge your return

– Please mention Seller’s address as specified in the email notification sent to you

– Do retain the original receipt for the courier charges you have paid, it will be required to reimburse the shipping charges. Also note down the courier tracking id for any future reference

Refund/replacement will be initiated as soon as Seller receives the product from you.